SHIPPING POLICY
We are here to give you a great order & delivery experience.
However, we know sometimes things can turn difficult regarding flowers, we are here to make it right for you and your business!
First and foremost, please note:
We are glad to offer International Express Shipping from Monday to Friday for across the United States and we utilize UPS for our deliveries.
Additionally, we provide the option of Saturday delivery in select areas within the lower 48 states for an extra $20 per box.
Direct Shipping from our farms:
Our flowers begin their journey directly from our farms from Ecuador. If your chosen blooms are in stock, we aim to ship them on time so that you can have them delivered on time as well for your event. We strongly suggest you ask for a 2-3 days before your event.
Guarantee Cold Chain:
We maintain your flowers in refrigerated conditions. This meticulous attention to temperature regulation enables us to assure the freshness of your flowers upon delivery.
Order Tracking
Once your order has been shipped from the farm, you will receive a tracking number via UPS email system. Kindly please check your spam inbox in case you can’t find it on your inbox. If you still don’t find the email, please contact your sales representative.
If you need immediate assistance from UPS, please call: 1.800.PICK.UPS
Understanding Shipping Delays
We strive to deliver your orders promptly and on schedule. Nonetheless, delays may happen due to circumstances beyond our control, such as severe weather conditions or courier-related issues.
These situations are rare, but we work closely with our logistics partners to minimize any delays and ensure your order is delivered to you as quickly as possible.
If there is a slight delay of one or two days, we greatly appreciate your patience and understanding. Our customer support team is always available to assist with any inquiries and provide updates on your shipment.
Prepare the flowers for Hydration:
Once your flowers arrive, immediate hydration is key factor!
We recommend having vases ready for this. Following our flower care tips will help your blooms to improve and keep their freshness and beauty for as long as possible, allowing you to be ready for your creations and events!
Thank you
Infinite Blooms Team
