FAQ
What is the shipping cost?
The shipping cost is included in the total price.
We ship nationwide to all 50 states, to any U.S. zip code and shipping address recognized and serviced by UPS
How far in advance can I place an order?
You can place orders up to one month before your delivery date, and we highly recommend doing so for large orders.
We recommend scheduling delivery four days in advance. For instance, for a Saturday event, arrange for delivery on the preceding Tuesday. This ensures the flowers have ample time to fully bloom and provides a buffer for any potential shipping delays.
How do you ship?
All of our products are shipped via UPS International Priority. On your delivery date, you can expect UPS to arrive between 8:30 AM and 12:30 PM. However, if you reside in a rural area outside of the UPS Priority Service boundaries, delivery may occur in the late afternoon.
What days do you deliver?
We deliver Monday, Tuesday, Thursday and Friday
What are the best days to receive my flower deliveries?
We suggest going for Monday or Tuesday deliveries! This way, you’ll get your roses fresh and with plenty of time to prepare for your events. It helps you stay ahead of the game and ensures everything is ready for those important moments.
How long does it take for my order to arrive?
All orders are cut and shipped fresh from our farms, with no time spent sitting in warehouses, waiting and wilting away. Since the flowers need to be harvested first, orders require a minimum of 5 days to be delivered to your door.After placing your order, we recommend checking your order confirmation to ensure you have selected the correct delivery date.
When can I expect a tracking number?
Tracking numbers are provided through the UPS system on the day your order ships from our farm. Please monitor your email regularly to ensure you receive all pertinent information
What types of payment do you accept?
We accept all major credit cards
Can I cancel/change my order?
Once you place an order, we take your request with utmost importance and begin sourcing and reserving the products as soon as your order is confirmed. After confirmation, we proceed under the assumption that all requested products are needed. Cancellations can cause significant issues, so we require a minimum notice of 24 hours prior shipping. Please note that any “last minute” changes will be subject to review
